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LUMINU

OVERLANDER

EXPERIENCE

Privacy Policy

Privacy Policy - Mini Version 

This is a brief overview of how we use your information. It does not replace our full Privacy Policy.

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When you make a booking or enquiry, we collect the personal information necessary to manage your hire  including your contact details, driving licence information, and payment details. This allows us to verify insurance eligibility, process your booking, communicate with you, and meet our legal obligations.

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Your information may be shared with trusted third parties where required, such as insurance providers, licence verification services, payment processors, breakdown services, or legal authorities.

 

We never sell your data.

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We retain your information only for as long as necessary for legal, insurance, and regulatory purposes. You have the right to access, correct, or request deletion of your data in line with UK GDPR.

 

Full details are set out in our Privacy Policy.

Privacy Policy - The Whole Policy


Last updated: 14/02/2026


1. Who We Are
Jeepoverlander.co.uk  (“we”, “us”, “our”) operates a self-drive vehicle hire business in the United Kingdom.


We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Name: Edward Thomas
Registered Address: Unit 26 - EX8 4RS
Email: info@jeepoverlander.co.uk
 

2. What Personal Data We Collect
We may collect and process the following personal data:
Identity Data

  • Full name

  • Date of birth

  • Driving licence details

  • Passport (if required for insurance verification)

Contact Data

  • Email address

  • Telephone number

  • Home address

Booking & Transaction Data

  • Booking details

  • Payment information (processed securely via third-party payment providers)

  • Security deposit details

Insurance & Compliance Data

  • Driving licence checks

  • Penalty points

  • Insurance eligibility information

Usage Data

  • Website usage data (via cookies)

  • IP address

  • Browser type

Incident Data

  • Accident reports

  • Damage reports

  • Correspondence relating to disputes or claims

 

3. How We Use Your Data
We use your data to:

  • Process bookings and manage your hire

  • Verify identity and driving licence eligibility

  • Arrange vehicle insurance cover

  • Take and process payments

  • Communicate with you about your booking

  • Manage fines, penalties or insurance claims

  • Improve our services and website

  • Comply with legal and regulatory obligations

We will only process your data where we have a lawful basis to do so, including:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent (where applicable)

 

4. Sharing Your Data
We may share your data with:

  • Our vehicle insurance providers

  • Driving licence verification services

  • Payment processing providers

  • Breakdown recovery services

  • Legal advisers

  • Law enforcement or regulatory authorities where required

We do not sell your personal data to third parties.

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5. Data Retention
We retain personal data only as long as necessary for:

  • Legal obligations (e.g. HMRC requirements)

  • Insurance requirements

  • Dispute resolution

  • Regulatory compliance

Typically, hire agreement data is retained for up to 6 years in line with UK limitation periods.

 

6. Your Rights
Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (where applicable)

  • Restrict processing

  • Object to processing

  • Request data portability

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
ICO Website: www.ico.org.uk

 

7. Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure.
Payment information is processed securely by third-party providers and is not stored directly by us.

 

8. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You may control cookie settings through your browser.
A separate Cookie Policy may apply.

 

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be

available on our website.

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11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
info@jeepoverlander.co.uk

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